Terms and conditions
PRICES INCLUDE: service charges, hot and cold water, electricity, heating and colour TV.
PRICES DO NOT INCLUDE: bed linen, towels and tea towels.
Keys must be collected and the security deposit paid at the Agenzia Montana Smartholidays & apartments in piazzale Pradalago, Marillleva 900 between 4pm and 7pm, after which the office will be closed. If you are delayed for any reason call 0463 757196 before 7pm, otherwise the apartment will be handed over the next morning.
The balance plus a security deposit must be paid when you get to the agency.
Keys must be returned by 9.30 am on the agreed day of departure.
A security deposit of € 100.00 per apartment is payable on arrival and will be returned on departure after inspection of the premises.
Over the New Year period the deposit is € 200.00 per apartment.
small size animals are allowed on request and supplement of 50,00 euro.
The following charges will apply in the case of cancellation:
- down payment fee cannot be refunded except different accordance
- 50% of the rental fee for cancellations made 20 to 7 days before the holiday start date
- 75% of the rental fee 7 to 3 days before the holiday start date
- 100% of the rental fee 3 to 0 days before the holiday start date
COMPLAINTS: will be considered only if submitted within 24 hours from arrival/check in.