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Terms and conditions

PRICES INCLUDE: service charges, hot and cold water, electricity, heating (only in winter) and colour TV.

PRICES DO NOT INCLUDE: bed linen, towels and tea towels and the final cleaning.

Check in

Keys must be collected and the security deposit paid at the Agenzia Montana Smartholidays & apartments in piazzale Pradalago, Marillleva 900 between 4pm and 7pm, after which the office will be closed. If you are delayed for any reason call 0463 757196 before 7pm, otherwise the apartment will be handed over the next morning.

The balance plus a security deposit must be paid during the check- in.

Check out

Keys must be returned by 9.30 am on the agreed day of departure.

SECURITY DEPOSIT

A security deposit of € 100.00 per apartment is payable on arrival and will be returned on departure after inspection of the premises.

Over the New Year period the deposit is € 200.00 per apartment.

ANIMALS

small size animals are allowed on request and supplement of 50,00 euro.

CANCELLATIONS:

In the case of cancellation the down payment fee cannot be refunded except different agreement. 

Cancellations made 20 to 7 days before the holiday start date include the 50% of the rental fee.

Cancellations made 7 to 3 days before the holiday start date include the 75% of the rental fee

Cancellations made 3 to 0 days before the holiday start date include the 100% of the rental fee.

 

COMPLAINTS: will be considered only if submitted within 24 hours from arrival/check in.

LOCAL TAX:

Daily Local tax € 1,00 for person

kids under 14 years old taxfree.